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TERMS OF SERVICE

Clear projects begin with clear expectations.

Here is how we approach enquiries and agreed digital service work. Your written project quotation provides the details for your specific engagement.

Last updated: 4 November 2026

Discussing a project

The services shown on our website describe areas of work you can ask us about. A website inquiry is a request for discussion, not an order or a binding commitment.

Scope and quotation

Before a project begins, we aim to agree on deliverables, timeline, fees, payment milestones, revision rounds and handover arrangements in writing. Any necessary outside specialists or third-party subscriptions are discussed as part of the scope.

Customer materials and approvals

Please provide only materials you own or have permission to use. Final project directions, brand names, copy, images and credentials should be reviewed and approved by the appropriate owner.

Payments, revisions and cancellation

Prices on individual services are quoted according to scope. Any deposit, cancellation, refund, revision or additional-work arrangements are described in the quotation or separate written agreement.

Ownership and third-party services

Ownership and licensing of deliverables should be agreed in the project scope. External services such as domains, hosting, advertising platforms and integrations may have separate terms and charges.

Working together

Zenvix is an online-first studio based in Gujranwala, Pakistan. Communication and handover may take place remotely. We work to meet agreed quality and delivery expectations, while search rankings, ad results and sales depend on factors beyond any single provider.

Questions

If you need clarification on terms before accepting a project, contact Zenvix using the details below.

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Need help with your information or project terms?

Email [email protected] or use the project inquiry form.

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